Question 1

How long can I store my vehicle?

Accepted Answer

We offer flexible storage from a single month to multiple years. Our facility is designed for long term storage and many clients store vehicles seasonally or for extended periods. We work with you to accommodate your specific timeline.

Question 2

How do I schedule a retrieval?

Accepted Answer

Vehicle retrievals are by appointment. Simply call or email us and we'll schedule a convenient pickup window. We ask for advance notice whenever possible, with one day ahead preferred so we can have your vehicle ready when you arrive.

Question 3

Can I access my vehicle at any time?

Accepted Answer

Customers are welcome to visit their vehicle during business hours. For security purposes, all visits to the storage area are escorted by a staff member. If you'd like to check on your vehicle, simply call ahead and we'll set up a time that works for you.

Question 4

What paperwork do I need to start storage?

Accepted Answer

You'll need a valid photo ID, your vehicle title or registration, and proof of insurance. We'll complete a vehicle condition report together at drop off. We also recommend removing personal valuables from the vehicle prior to storage.

Question 5

How should I prepare my vehicle for storage?

Accepted Answer

We recommend washing the vehicle before drop off, filling the fuel tank, checking tire pressure, and ensuring fluids are topped off. If you opt for our concierge add on services (battery maintainer, tire flatstoppers, etc.), we handle those once the vehicle is in storage. For a full checklist, visit our Protection & Care page.

Question 6

Is my vehicle insured while in storage?

Accepted Answer

Our facility carries garage keepers coverage up to $50,000, which provides protection while your vehicle is in our care. For collector and high value vehicles, many owners pair this with their own agreed value auto insurance policy for complete peace of mind. We're happy to provide our coverage documentation for review.

Question 7

Do you accept classic or high value vehicles?

Accepted Answer

Absolutely. Classic cars, collector vehicles, and high value automobiles are among our most common storage clients. Our staff is trained in careful vehicle handling, and we use only appropriate equipment for moving and placing vehicles.

Question 8

Do you offer EV storage?

Accepted Answer

Yes. We offer EV charger access as an add on service to help maintain optimal battery levels during storage. We're familiar with manufacturer storage recommendations and can discuss the best approach for your specific EV.

Question 9

Is there a minimum storage period?

Accepted Answer

Our minimum storage term is one month. We offer month to month arrangements with no long term commitment required.

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